$ 28,000.00 Remote Operations Technician Gainesville

Published date: November 3, 2017
  • Location: North GA - Metro Atlanta, Gainesville, North GA - Metro Atlanta

Remote Operations Technician

Applicant should possess:

· Minimum certification of A+ certification.

· Microsoft certification a plus.

· Good time management skills.

· Strong customer service skills.

· Strong phone skills and ability to troubleshoot problems over the phone.

· Willing to work on all kinds of jobs from low level cabling to High level network infrastructure.

· Time management: able to work independently and in groups.

· Flexible and able to work in high stress situations.

· Customer service orientated.

· Willing to work early or late and on weekends as the work demands.

· Understanding of LAN and WAN support.

· Able to lift at least 75 pounds unassisted.

· Personal Transportation to visit remote work sites.


Responsibilities:

Learn priorities of client and manage helpdesk operation based on priorities.
Learn and develop support for new technologies.
Management and administer various helpdesk software packages.
Adding and deleting users in Windows Active Directory.
Routinely review tickets to identify trends and suggest proactive solutions.


Phone number: 770-538-2900
Email address: HR@atstech.net

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